What should a PCA do if a client refuses assistance?

Respecting a client's wishes is paramount in providing personal care assistance. When a client refuses assistance, it is essential for the PCA to acknowledge their autonomy and right to make decisions about their own care. Documenting the situation serves as an important record of the client's preference, which can aid in understanding the client's needs and ensuring their dignity is upheld.

This approach aligns with the principles of person-centered care, which focus on the individual's preferences and choices. It enhances the client's trust in the PCA relationship, making them more likely to accept assistance in the future if needed. Ensuring proper documentation also protects both the PCA and the agency by providing a clear account of the client's decision and the PCA's response, should any questions arise later regarding the care provided.