Which behavior might undermine trust when interacting with clients?

Prepare for the PCA/CFSS Worker Training Test. Enhance your skills with flashcards and multiple choice questions, each with hints and detailed explanations. Ace your exam with confidence!

Being dishonest undermines trust when interacting with clients because trust is built on the foundation of honesty and transparency. Clients rely on the worker to provide accurate information and to represent situations truthfully. When a worker is dishonest, it can erode the client’s confidence in the relationship, making them less likely to open up or engage fully in the process. Dishonesty can lead to confusion, feelings of betrayal, and a breakdown in communication, which are detrimental to a helpful and effective helping relationship. Trust is essential for a positive working relationship in any professional setting, especially in situations where clients are vulnerable or seeking support.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy