Which group of people should PCA's prioritize building relationships with?

The correct choice emphasizes the importance of prioritizing relationships with clients and their families for PCA (Personal Care Assistants). Building strong relationships with clients and their families is crucial because it fosters trust and understanding, which are fundamental to delivering effective and compassionate care. When PCAs build rapport with clients, they are more likely to understand their specific needs, preferences, and concerns, allowing them to provide personalized support.

Additionally, engaging with families can enhance the care experience as family members often play a vital role in a client’s overall well-being. They can provide valuable insights into the client’s history, preferences, and emotional needs, which can inform the PCA's approach to care. This collaboration not only benefits the client but also cultivates a supportive environment that can improve the overall quality of care.

While relationships with coworkers, healthcare providers, and management are important, they serve primarily to support the care delivered to clients. Prioritizing clients and their families ensures that the core focus of care remains centered on those who receive it, thus enhancing the effectiveness and compassion of the services provided.